Guarantee

Every piece we sell is built to be sat on for years, and it is covered by a manufacturer’s guarantee.

Being finalised. Every piece carries a frame guarantee, with mechanisms, motors and upholstery covered against manufacturing faults. The full written terms are being finalised with the manufacturer; ask us and we will send you the current version.

Your statutory rights

Nothing in our guarantee affects your rights under the Consumer Rights Act 2015. Goods must be as described, fit for purpose and of satisfactory quality.

Making a claim

Call us free on 0800 368 8914 or write to us with your order number and a photo of the issue. A real person will reply within one working day.